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Forum to discuss writing script in Architect plugins for SalesLogix & general SalesLogix customization topics (for Windows client only). View the code of conduct for posting guidelines.

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Thread: Insert Ticket Modal behavior

Daryl Probetts
Posts: 45

Insert Ticket Modal behavior Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 02 Mar 10 5:06 PM

In 7.0, when you minimized Insert New Ticket, you could navigate around SalesLogix. In 7.5.2, when you minimize Insert New Ticket and try to do something else, focus just goes back to the minimized Insert New Ticket form.

This happens on the evaluation database as well as my customer's database. What am I missing? Did something change? Same behavior for Insert Defect, Contract, Return.

[Reply][Quote]

Sandeep Gaykhe
Posts: 9

Re: Insert Ticket Modal behavior Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 05 Mar 10 2:49 AM

Modal or non modal behavior of the Insert New ticket screen is being controlled via vb script named "Insert Ticket" in system family. It was changed in 7.2. so you would have to compare the earlier script with new one.

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