7/7/2025 3:30:39 PM
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Forum to discuss writing script in Architect plugins for SalesLogix & general SalesLogix customization topics (for Windows client only). View the code of conduct for posting guidelines.
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Cannot Pass "Regarding" into Application.BasicFunctions.CreateActivity
Posted: 07 Jul 10 5:19 PM
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I am calling Application.BasicFunctions.CreateActivity from my Ticket Details script when I change the status to Follow Up, in order to force my techs to schedule activities. The activity creates just fine, but instead of getting the "Regarding" string that I am passing, it ignores that value and puts in "Ticket: ". What's up with this? Is there any way to bypass this and get the regarding line that I want?
Thanks!
Cory |
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Re: Cannot Pass "Regarding" into Application.BasicFunctions.CreateActivity
Posted: 08 Jul 10 2:21 PM
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| Thanks as always for the quick response, Raul, but there doesn't seem to be anything in the global scripts that is controlling this behavior. I'm wondering if this is a 7.5.2 bug in CreateActivity, as my understanding is that the Regarding field was changed in a relatively recent version to support a picklist. Certainly, if you choose Schedule Phone Call from the menu bar when a Ticket is open, you get this same behavior. |
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Re: Cannot Pass "Regarding" into Application.BasicFunctions.CreateActivity
Posted: 08 Jul 10 3:23 PM
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Regarding has been bound to a Picklist for quite a while now, so not sure that that is the problem.
However, the fact that it does the same when using the Menu option indeed indicates that this is something coded within the Executable, and you may need to bring it up to SAGE.
Now, if you want to work your way around this issue, you may have to create the Activity record via code, and then open the created activity in the Edit View. |
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Re: Cannot Pass "Regarding" into Application.BasicFunctions.CreateActivity
Posted: 08 Jul 10 3:37 PM
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Thanks again, Raul. I was thinking along the same lines, but was hoping to avoid having to completely create the activity in code. I did open up a ticket with Sage, and will see what they think, but I suspect the only viable solution for right now is using Application.Activity.Add...
Best regards,
Cory |
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