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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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error creating window handle problem
Posted: 19 Sep 07 9:20 AM
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Hi,
I'm frequently experiencing an issue where while I have Application Architect Open where I am unable to open new applications in Windows. For example, trying to Open Word or Internet Explorer doesn't error but nothing happens. I also have problems closing windows and I can't get to task manager. When this happens within minutes, Application Architect dies and I get the following:
error creating window handle (system.windows.forms saleslogix)
I'm using 7.2 Gold Application Architect.
After this I can't open any new windows and the only way I can solve this is to reboot. Is anyone else having this issue and does anyone have any suggestions?
Regards
Daniel |
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Re: error creating window handle problem
Posted: 19 Sep 07 11:15 AM
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Hi Daniel,
I can't say I've ever seen that. Have you tried reinstalling? I would go a step further.
- Uninstall the Application Architect
- Delete the folder "C:\Documents and Settings\All Users\Application Data\Sage" (or "C:\ProgramData\Sage" if you're on Vista)
- Make sure everything is deleted under "C:\Program Files\SalesLogix"
- Delete the folder "C:\Documents and Settings\<User Name>\Local Settings\Application Data\Sage" (or "C:\Users\<User Name>\AppData\Local\Sage" if you're on Vista)
- Delete the folder "C:\Documents and Settings\<User Name>\Application Data\Sage" (or "C:\Users\<User Name>\AppData\Roaming\Sage\Platform\Output" if you're on Vista)
- Reinstall Application Architect
Give that a try. Good luck.
-Ryan |
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Re: error creating window handle problem
Posted: 19 Sep 07 11:37 AM
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Sounds like you don't have enough... oh, what's it called? ... um... oh, yeah, memory! 
I've gotten a bit farther from the metal than I used to be, but you could probably use the SysInternals utilities to track it down. See what resources are being used by which applications.
I've had a couple of outright crashes from Application Architect that I haven't looked into, so I'd not be too surprised to find out there was a memory leak or something.
Those utilities are here, if you need them:
http://www.microsoft.com/technet/sysinternals/default.mspx
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Re: error creating window handle problem
Posted: 20 Sep 07 1:22 PM
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Could this be the memory feature of AA that is causing your problem?
You need to minimize AA often. I have seen AA using 320Megs of RAM and drop to 20Megs just by minimizing and reopening. |
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