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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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Load Group XML
Posted: 17 Sep 08 6:50 AM
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Hi
I have deployed a local version of the SLX website and am testing it locally. Once I have logged in I get an error stating the following
"We apologize for the inconvenience, but your request cannot be completed. Load Group XML Failed ".
The same website deployed onto the actual webserver works fine. What am I missing on my local machine that wont load the groups in.
Thanks |
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Re: Load Group XML
Posted: 18 Sep 08 3:24 AM
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Hi Tony,
I was running a training last week and this happened for everyone. I installed the "Web Host" (+SP) on everyone's PC and allowed it to create a new Web Site. When we deployed into this Web Site (port 3333 by default), everyone's deployment worked and no XML error.
(BTW, before running the web host installer, ensure to go into your IIS Admin tool and stop the default web host - XP only allows one web site to be running at any time)
I suspect that this is just a permissions issue somewhere.
Stephen
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Re: Load Group XML
Posted: 19 Sep 08 7:50 AM
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Stephen
Thanks for the advice, it got mine back up and running!
Regards
Tony |
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Re: Load Group XML
Posted: 09 Oct 08 2:23 PM
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We have also experienced a "Load Group XML Failed" error when upgrading from 5.2.3 to 7.5 on the web side.
We discovered that some groups in the PLUGINS table were defective.
It seemed that it was only ad-hoc group groups created by users that were now retired. Deleting these groups unsing the following query solved our problem.
DELETE FROM sysdba.PLUGIN
WHERE PLUGINID IN (
SELECT P.PLUGINID
FROM sysdba.PLUGIN AS P
INNER JOIN sysdba.USERINFO AS U
ON P.USERID = U.USERID
INNER JOIN sysdba.USERSECURITY AS US
ON P.USERID = US.USERID
WHERE
P.TYPE = 8
AND RELEASED = 'F'
AND US.TYPE = 'R'
)
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