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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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web infrastructure requirements for large implementation
Posted: 24 Jun 09 6:57 PM
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I hope I'm using the right forum. Please redirect me if I'm not.
We have a scenario where a large client (300+ and possibly up to 500 users). are wanting a web implementation and i need to work out the hardware requirements. I anticipate there will be less than 200 concurrent connections (probably less than 100) and relatively short connection times.
I've browsed the documentation and there are several scenarios described, but i would like an experienced opinion of what will be required.
Currently my thinking is a system with a Db server and 2 Web servers. One web server for serving the SLX web and another for Reporting, SpeedSearch and a second Web server.
Any suggestions or opinions would be appreciated.
Brian. |
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Re: web infrastructure requirements for large implementation
Posted: 25 Jun 09 4:57 AM
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Brian:
The largest SLX Web Implementation that I have worked on consists of about 3500 users, with probably about 600 concurrent users.
We run 3 SLX Web Servers (No Crystal Reports site). Each server ran 5 instances of SLX for a total of 15 instances being round robin.
I think that for your situation a single Web server (With enough CPU and RAM) will do, but you probably should explore running multiple instances of SLX.
At the very least, it reduces the number of users that would be affected if the Application freezes (by using multiple app pools). Also, it allows the system to better use CPU and Memory resources.
Now, regarding reporting, if I am not mistaken, the Crystal Web comes with 5 concurrent licenses, so unless you are planning on buying additional licenses it may not need a lot of resources to run. Never the less, you do need to keep an eye for how reporting affects your DB Performance.
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Re: web infrastructure requirements for large implementation
Posted: 29 Jun 09 12:25 AM
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I think a lot of infrastructure requirements heavily depend on what the users are going to use SalesLogix for. In a real world
Sales
The Sales Organization normally does activities like calls,emails, lead logs, opportunity logs and prospect logs. the numbers even in the best of industry does not demand a sales person to be online for a long time. So the loads of sales people logging in the system would be either morning or evening as they would eventually need to be doing actual sales.
Customer Service
The Customer Service organization is full time involved in resolving service requests, checking knowledge base, attending calls(inbound and outbound) and as a result will be logged in all the time. A lot of back office transactions may also be needed to refer to in the event of attending a service request in a generic scenario(pure service) or in context(product service - leading to contracts, warranties, jobs) which may need to refer to a ERP system
Hence you would need to be assessing the over all database size, the daily volumes of data across various entities(TACO) + Custom Entities to assess how much should be
on the database server
a very good processor
RAM(always 1 GB in excess of your actual DB Size)
Hard Disk (What is the min free space you will need for this)
L2 Cache
on the application server - you could invest in reasonable RAM rather than processor(more towards web server farms or clusters or atleast a couple of them)
Ofcourse i have designed my own sizing tools to assess on the above scenarios.
Cheers
Kannan |
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