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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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 Author  Thread: Problem after installing service pack 1 for 7.5
Tony Joanes
Posts: 71
 
Problem after installing service pack 1 for 7.5Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 23 Jul 09 8:11 AM
Hi

I have installed sp1 for saleslogix and have upgraded the workspace with the sp1 workspace restore. I can log into Saleslogix without issue but when I click any of the navigation buttons for eg clicking account to goto the listview of accounts I get an error and the leftnav images/links disapear.

The error says that ScriptQueue is undefined. I get this when clicking on any of the other nav buttons.

The installation was working fine on 7.5. I ran the sp1 installer and installed the network bundle. I then created a new workspace and restored the sp1 version over it (did the service restarts/iis etc). Once this was done the web was rebuilt and deployed (using the sp1 version).

Have I missed something out?
[Reply][Quote]
Ron Buchanan
Posts: 72
 
Re: Problem after installing service pack 1 for 7.5Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 23 Jul 09 9:28 AM
I have not seen this error aft SP1 installs. You may need to restore the 7.0 project backup then the SP1 and finally your mods.

[Reply][Quote]
Tony Joanes
Posts: 71
 
Re: Problem after installing service pack 1 for 7.5Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 23 Jul 09 9:31 AM
This is from a fresh 7.5 install without any mods done yet.

[Reply][Quote]
Raul A. Chavez
Posts: 1300
Top 10 forum poster: 1300 posts
 
Re: Problem after installing service pack 1 for 7.5Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 23 Jul 09 10:54 AM
I would suggest that you try the following:

- Do another Restore of the 7.5.1 project backup into the newly created workspace (SP1 brings both 7.5 and 7.5.1 versions, so make sure you pick the correct one).
- Do a full Rebuild and review the output for errors.
There are times when ceratin errors don't stop the whole process, but certain components don't get built/updated, thus you could be running with older copies
- Execute a New Deployment with Pre-compilation. Pay attention to the Output as well to identify any errors that may occurr.

Also, have you tried to access the site from several computers? Just wondering if it could be something on the local PC/Browser.
[Reply][Quote]
Tony Joanes
Posts: 71
 
Re: Problem after installing service pack 1 for 7.5Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 24 Jul 09 10:16 AM
Got there in the end. I reinstalled the OLE providor and restored the sp1 service pack.

All working fine now not entirely sure what the problem was but hey its working!

ta
[Reply][Quote]
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