7/5/2025 9:30:14 AM
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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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Re: Are there any web client error logs, or extended logging options besides event viewer?
Posted: 05 Aug 09 3:31 PM
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SAGE may be able to provide you with Debug Builds of their DLLs, but those typically just give you the Source File and Line Number of SAGE's code to help them isolate a problem.
Have you customized Activities?
If not, your problems are more than likely going to be data related.
Have you verified your data?
Make sure that all your User IDs are valid (for any field that references userIDs).
Do not allow blank values (on ID fields), they should be NULL, otherwise the system will try to instantiate an object with a Blank ID and generate errors.
Ensure that your boolean fields have values (and that they are the correct values): (e.g. Alarm should always be populated with either a T or F).
Verify that all your date fields have data (E.g. CompletedDate, OriginalDate, StartDate, AlarmTime).
Verify that all your activity duration have values (I typically default them to 15 if they are blank).
Verify that all have valid type values
The part where they activities get more complex is around Recurrence....
Same applies to History records, as they are also loaded on the Calendar (and as the same rules apply).
My experience is that the entries on the Event Log are 90% enough to find out the cause of issues with Activities. |
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Re: Are there any web client error logs, or extended logging options besides event viewer?
Posted: 08 Aug 09 9:05 PM
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| You may also want to try modifying the log4net.config file in your slxclient folder to enable more verbose logging. There are a couple of commented sections in there by default that you may want to uncomment to begin with. If you subscribe to the SalesLogix Developer's Subscription you can view a screencast on the topic of logging. Even without the screencast, log4net is an open source app and you should be able to find lots of sources of info and examples on the net. |
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