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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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Issue with slx 7.5. Help needed.
Posted: 03 Oct 09 5:54 AM
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Hi Slx users ,
I upgraded my web version of Slx to 7.5.
When i do a lookup on account main screen, it dont pull out accounts and says 'No data loaded' but i am sure the Account exists in database.
When i do a lookup on Contact main screen, it pulls up contacts but it dont have a option or link to navigate through contacts and i couldn't get on to contact detail view screen.
I do ge an Error msg saying 'Invalid column:Mailing address' on contact screen. I dont have such Field on my Contact table.
Do i have re-install or upgrade the software?
If anybody come across these issue, please let me know the solution. 
Thanks in advance.
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Re: Issue with slx 7.5. Help needed.
Posted: 30 Oct 09 11:41 AM
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Hi satz
Not sure if you have found a solution to this but I had the same error message, to get rid of it do the following.
Expand Entity Model > Packages > SLX application Entities > right click Contact > update Properties > scroll down to Calculated fields, untick 'Mailing Street' > click finish, rebuild and deploy.
The contacts link is probably the same problem Raul just helped me with, you need a default group with a hyperlinked field in it, try ContactName(last/first) that one worked for me.
Ian |
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Re: Issue with slx 7.5. Help needed.
Posted: 30 Oct 09 12:01 PM
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Not sure if this was originally a duplicate post, but I do recall some advise to a similar issue:
- The Upgrade process does not automatically set columns for "Entity Link" (although there are a couple defaults within the code, but if you are not using them, it won't help).
- The lookups on the List view (not the ones from the lookup controls) depend on your Default group for layout, although it takes the Currently displayed group (if present) for the field list.
Now, the Lookup clears the Conditions out of he Group's definition, but if your layout includes a field on a table that has been Joined with an Inner Join, that inner join will remain on your Search.
For example, your Default group is set to "All Contacts with LeadSource", it has an inner Join to the LeadSource table, and the LeadSource Description is on the layout.
You then execute a search for a contact's last name, and you can't find a given contact. It isn't quite clear why not, and other users don't have this problem. It isn't security, etc. It could be caused if that contact that isn't being listed doesn't have a Leadsource associated to it.
Regarding the Calculated fields: Calculated fields have their name stored within the Calculation field, and that name sometimes doesn't match the value on the "NAME" column. Again, you need to manually reconcile them. |
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