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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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 Author  Thread: Logging on web client
20pippo05
Posts: 46
 
Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Dec 09 4:27 AM
Hi,
I have installed the web host into virtual machine. I read the guide for implementing its; when i open the internet explorer i write "http://servername:3333/SLXClient". The Internet explorer loads the page currently but i don't loggging on. I write user: "ADMIN" password:"password" and the page refresh but doesn't load.
I work with database demo.
[Reply][Quote]
Phil Parkin
Posts: 819
Top 10 forum poster: 819 posts
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Dec 09 5:58 AM
There's no question here, just a statement of what you did.

And is your server really called "servername"?
[Reply][Quote]
20pippo05
Posts: 46
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Dec 09 7:56 AM
the "servername" is an example, the my servername call "web_slx". The question is: why don't can log? if i mistake the user o password read error message; if i write the user and password currently, the internet explorer refresh the page (http://web_slx:3333/SLXClient) and i don't log on.
[Reply][Quote]
Phil Parkin
Posts: 819
Top 10 forum poster: 819 posts
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Dec 09 10:21 AM
Good - that's better info. Isn't the password to the Eval database {blank}, rather than 'password'?

Can you post the full text of the message that you receive in IE (if there is a message, that is)?
[Reply][Quote]
20pippo05
Posts: 46
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Dec 09 10:29 AM
you have reason, i have a mistake on post. the password is "password" ; there isn't a message, the IE reload the same page (http://web_slx:3333/SLXClient). I don't log into salesalogix. I think that i have make any error during installation but i don't know. i have repeat the installation some times but the error isn't fixed.
[Reply][Quote]
Phil Parkin
Posts: 819
Top 10 forum poster: 819 posts
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Dec 09 10:50 AM
Very difficult to troubleshoot this with so little info. What's your operating system? What version of SQL Server? What version of IIS? What version of SLX?

Maybe someone else has experience of your exact problem & they will help.
[Reply][Quote]
20pippo05
Posts: 46
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 29 Dec 09 3:29 AM
Windows Server 2003 R2 with installed patch
SQL Server 2005
SLX 7.5.2
IIS 6.0.3790.3959
[Reply][Quote]
Jim
Posts: 15
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 31 Dec 09 9:56 AM
Quote:
Originally posted by 20pippo05

you have reason, i have a mistake on post. the password is "password" ; there isn't a message, the IE reload the same page (http://web_slx:3333/SLXClient). I don't log into salesalogix. I think that i have make any error during installation but i don't know. i have repeat the installation some times but the error isn't fixed.


The problem is likely the "_" in your server name. I came across this problem while researching the installation of SSRS 2000. Apparently a MS patch has caused server names with "_" in the name to fail to store session information (it's considered a security vulnerability). So you're probably logging in and immediately losing your login credentials.

http://technet.microsoft.com/en-us/library/cc966443.aspx

Read the section titled: Using Underscore Characters in Report Server Computer Names

Good luck, Jim
[Reply][Quote]
LCF
Posts: 46
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 May 10 10:47 AM
Hi,

Did you fix the problem? I'm having the same problem with the same version of SLX (7.5.2). In my case the server name is without "_" in the name

Thanks.
[Reply][Quote]
LCF
Posts: 46
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 06 May 10 4:55 AM
This is what I did to resolve the problem:
Edit all master pages and remove all "javascript:void(0);" there.
Now my slx web is working again.
[Reply][Quote]
Jose Urena
Posts: 92
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 07 May 10 1:17 PM
Ohh... but you said the page was refreshing, and when you have the "javascript:void(0);" problem the page does nothing when you press the login button.
[Reply][Quote]
Jose Urena
Posts: 92
 
Re: Logging on web clientYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 18 May 10 2:43 PM
Just to clarify, this happens when you upgrade or have a more recent version of NET Framework.

You should remove the "javascript:void(0)" on all the master forms or you could get misterious "Object Reference Not Set" or some other rare messages.
[Reply][Quote]
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