3/17/2026 5:28:26 AM
|
| |
| slxdeveloper.com Community Forums |
|
| |
|
|
The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!
Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
|
|
|
|
Mail Merge error (Web client) 7.5 SP2
Posted: 19 Jan 10 10:36 AM
|
I get the following error when bringing up Mail Merge in the Web client: The result for 1 queries was expected, but no data was returned. There may have been more than 1 HTTP data request active at the same time. The SQL syntax may also be incorrect.
This in a test environment. Server 2003/IIS6. Upgraded from 6.2 (no Web client) to 7.0 to 7.5 (Web client first created at this stage) to 7.5 SP2. HF 1 applied. Upgrade bundles applied to Administrator and AA. Somewhere in the 6.2 to 7.5 process I also installed legacy components. I did extensive testing along the way and everything seemed to work great, but I failed to test Mail Merge until everything was upgraded. I'm not sure if it ever worked.
Any ideas where I can begin testing the problem or how to manually do a reinstall of Mail Merge at the 7.5 SP2 level? This is my first exposure to the slx environment. Everything I know is only from reading the implementation and upgrade manuals and from some web forums.
Thanks, Jim |
|
|
| |
|
Re: Mail Merge error (Web client) 7.5 SP2
Posted: 20 Jan 10 12:14 PM
|
Thanks Raul. I did have compression on since it was recommended in the upgrade guide as a performance enhancement. I've turned it off and that fixed the mail merge problem. Thank you much for the suggestion.
I now have a main viewport null error, but apparently that is a known bug in SP2 and everything else seems to be working now.
Jim |
|
|
|
Re: Mail Merge error (Web client) 7.5 SP2
Posted: 21 Jan 10 3:41 AM
|
Jim, you can use compression - however, you must turn it off for mail-merge - see Step 62 on the Upgrading to SP2 document. You can also do this (more simply) by disabling compression for application within IIS.
|
|
|
| |
|
You can
subscribe to receive a daily forum digest in your
user profile. View the site code
of conduct for posting guidelines.
 Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!
|
|
|
|
|
|
|
|