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Component not registered? Maybe?
Posted: 18 Jan 10 12:57 AM
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We just installed SP2. However, now we get this following error when trying to load the Welcome page, using mail merge, and trying to change the template fields on the General tab under user options.
The following HTTP status error was reported in THTTPRequestThread.Execute: Retrieving the COM class factory for component with CLSID {1BBD3B34-C697-449A-AE6B-37A18D338C0F} failed due to the following error: 80040154.
Does anybody have this component registered in their registry, or otherwise might know what COM component is causing my problem?
Any help would be appreciated. Thank you in advanace. |
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Re: Component not registered? Maybe?
Posted: 18 Jan 10 12:19 PM
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That was it! Thanks!
Weird. I don't even have that DLL on the drive. I copied it from another installation, and then regsv32'd it. Seems to have solved the problem. Any idea why I wouldn't have it installed? Wouldn't that be part of the base SLX install? |
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Re: Component not registered? Maybe?
Posted: 20 Jan 10 9:25 AM
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It should've been installed via the CAB for the ActiveX component.
Sometimes that fails (based on IE settings, etc) and/or have issues if you run different versions of SalesLogix. |
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Re: Component not registered? Maybe?
Posted: 26 Mar 10 10:36 AM
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I'm getting the same error, but it appears the activemail dlls are being properly downloaded. I re-registered this dll on the client just to be sure, but I am still getting this error when logging in with activemail enabled.
My problem might be related to an incomplete mail merge install.
On a related note, for some reason the Web host wasn't installed originally even though I went through the web host steps as part of this install on a fresh server. I went back and manually created the mmServer virtual directory and copied the slxwebmm.dll file from a test install. Are there other steps to take to manually add activemail after the fact? I've read steps in the implementation guide, but I'm not sure they apply (such as going to the VFS portal manager for the web client site and going into active mail server configuration - on my 7.5 SP2 install I don't even see this option in the tools menu).
I guess I've rambled enough. If anyone understands my dilemma and knows of a solution, please help - or if you just in general know how to manually add active mail to a 7.5 SP2 web platform that would be great, as I highly suspect this might be my problem. |
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