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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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 Author  Thread: Opportunities with No Description Web 7.5.2
Ronnie Martin
Posts: 26
 
Opportunities with No Description Web 7.5.2Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 30 Mar 10 11:33 AM
Sorry if this has been brought up before, but I didn't see any other post on it.
A client brought it to my attention that for the opportunities without a Description, they are unable to open in web because the hyperlink is on the description field. They have a lot of records this way in the system as they got in the habit of creating them without a description before they used web. I think the obvious fix would be to force to enter a description, but they didn't seem too fond of that idea. They feel they should be able to open it without the description. Is there a way i can create the hyperlink on a different field for the "lookup results" group? Or can I add double click or right click to open functionality for this group? I can change the hyperlink in other groups, but that doesn't help when they search for an opportunity.


Thanks,
Ronnie
[Reply][Quote]
Raul A. Chavez
Posts: 1300
Top 10 forum poster: 1300 posts
 
Re: Opportunities with No Description Web 7.5.2Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 01 Apr 10 7:59 AM
Ronnie:

This is what you need to do:

Create a new Group as Admin and make sure it contains the fields that they use the most for searches, as well as their preferred layout.
On this new group, set the Entity Link to both the Description field, as well as a different field that may always be populated (e.g. Probability).
Release this group to Everyone, and for each user, under Options set this group to be their "Default Lookup Layout" group (This is a new option found on the Groups tab). You could also change it globally by modifying the USEROPTIONS table.

After this is done, if the user is logged it, you will have to log out and back in. Then whenever they use the Lookup, it will use the newly created group as the foundation for the Lookup, which will then include the Entity Link on more than one columns.

Note: Make sure that you don't include any unintended Inner Joins on this group (for the Layout) as the Joins will get carried over and may affect your search results.
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