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Thread: smart parts fail to load

Stephen Kennedy
Posts: 37

smart parts fail to load Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 17 May 10 5:05 PM

All my smart parts fail to load after applying Web HF2 and HF3.

ERROR Sage.Platform.WebPortal.WebPortalPage - A smart part associated with this page has failed to load.... error CS0234: The type or namespace name 'IDataSourceControl' does not exist in the namespace 'Sage.Platform.Controls' (are you missing an assembly reference?)

Any advice would be appreciated.

Thanks,

-Steve

[Reply][Quote]

Nick Hollis
Posts: 549

Re: smart parts fail to load Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 18 May 10 3:18 AM

This sounds like similar problem I had with those HF's. After hours of investigation itr turned out the .exes that come with HF2 and 3 did not install properly so did not overwrite the dlls in C:\Program Files\Saleslogix\Platform.

Check the version number on the dlls in that folder, in particular Sage.Platform.QuickForms.QFControls.dll - this file should be version number: 7.5.2.2213.

If it isnt try re-installing the exe's, and reboot after each one. Then do a full re-build/deploy.

Saying that I got the error you were getting when trying to build, so double check dll version numbers in your bin folder (for your deployed website) too.

Thanks,
Nick

[Reply][Quote]

Stephen Kennedy
Posts: 37

Re: smart parts fail to load Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 18 May 10 10:54 AM

Right on. After reapplying HF2 and HF3, full rebuild, this worked. Thanks!

[Reply][Quote]

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