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Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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Customer Portal Tickets on Spped Search Found, but the Ticket hyperlink fails
Posted: 01 Jul 10 3:29 PM
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We have the Customer Portal and are using Tickets. The Tickets are found and opened by scrolling through the ticket list without problem. All that works. But when using Speed Search it will find the Ticket, and the Preview hyperlink will display, but the Ticket # HyperLink fails and the error at the bottom left of the Browser it as follows:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 1.1.4322; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Thu, 1 Jul 2010 20:26:19 UTC
Message: 'Link' is undefined
Line: 1
Char: 1
Code: 0
URI: http://charon.fastinc.com:3333/SLXCustomerPortal/SpeedSearch.aspx
In addition, the properties on the Ticket Hyperlink are javascript: Link entitiyDetail('TICKET', 't6UJ9A0000G8')
Any ideas on what could be wrong with this?
Thanks
Tim |
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