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The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!
Forum to discuss the use of the SalesLogix Web Platform, Client and Customer Portals, and the Application Architect (For version 7.2 and higher only). View the code of conduct for posting guidelines.
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Customer Portal problems (7.5 SP 3)
Posted: 12 Oct 10 5:24 PM
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I am having a couple problems with the Customer Portal, and I'm hoping someone has already run into these before and can steer me in the right direction.
1. When the login page is first loading, a javascript error is encountered in jscript/timezone.js
Microsoft JScript runtime error: Object expected
I have run the site in debug mode in VS 2008, and the error occurs at the end of that file, on this statement:
$(document).ready(function() {
GetTimeZoneInfo();
});
This is an unmodified script from the 7.5.3 backup, and the function referenced GetTimeZoneInfo is at the beginning of that script. No other errors are throw that I can see, so I don't know why it isn't working out-of-box. If it helps any, this is using IE 8 on Windows Vista Ultimate 64-bit.
2. I tried adding a new main view for a custom entity. This is working just fine in the SlxClient, when the page is launched in the Customer Portal there are no groups, no group builder, and no lookup, so there are no results. I'm sure it's some extra step needed for Customer Portal I'm forgetting so if someone is familair with this and can tell me what I am forgetting I would appreciate it.
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Re: Customer Portal problems (7.5 SP 3)
Posted: 15 Oct 10 8:15 AM
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fiogf49gjkf0d For #1 one thing you may want to check is whether the Internet Explorer enhanced security is enabled (if you are testing from the server) as I remember it can cause a similar error.
For #2 you have to "mark" groups that are to be used in the customer portal. For this purpose the "DATACODE" field in the "PLUGIN" table must be set to "CUSTOMERPORTAL" for the DEV version of the groups (assuming the customer portal is running as the admin user, which I am not sure can be changed)
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Re: Customer Portal problems (7.5 SP 3)
Posted: 08 Dec 10 11:13 AM
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fiogf49gjkf0d For #1 make sure that you have the latest login.master in place just compare it with latest 7.5.3 login.master page..... I hope this will help... |
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