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Thread: SLX Customer Portal> Stacking Tabs

Jacob Bingen
Posts: 20

SLX Customer Portal> Stacking Tabs Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 11 Mar 11 1:12 PM

We just released the SLX Customer Portal and noticed a fairly obvious issue with it. The tabs begin to stack when you click on them. (see below screenshot) Anyone else see this?

We have tried all 8 hot fixes for the Web Host. We are currently on version 7.52. I have tried a reboot of server/IIS/complete rebuild/redeploy. I tried this after every hot fix was applied. This seems like an issue Sage would notice. I was hoping one of the Web Hot Fix Packages would take of this.

Any other ideas? A different hot fix?

Also if anyone knows if we can define a date range for tickets. Show tickets only for the past 2 years? We have roughly 5 years worth of tickets.

Thanks for any help or advice on this issue.

Stacking Tabs

[Reply][Quote]

Jacob Bingen
Posts: 20

Re: SLX Customer Portal> Stacking Tabs Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 23 Mar 11 11:13 AM

This can be fixed by restoring the SP3 CustomerPortal files at least it did for us. Extract the files from the SP3. Do not install unless you want to upgrade to 7.5.3.

Close out of any Sage products. Copy the SLX Customer Portal from this location from the SP3 extraction location \Project Backups\Sage SalesLogix v7.5 SP2 (or whatever version you are on) Project.Backup\Model\Portal\SLXCustomerPortal into C:\Devel\ProdVFS\Model\Portal\SLXCustomerPortal or wherever your project workspace is located on the SLX box.

Complete rebuild and deploy portal.

Hope this helps someone.

[Reply][Quote]

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