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 Author  Thread: SLX v8 Web Install Error - "not marked for installation"
Jim Mizia
Posts: 49
 
SLX v8 Web Install Error - "not marked for installation"Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Jan 13 1:48 PM
fiogf49gjkf0d

Hi all.


I'm trying to install SLX v8 Web Host on IIS using Windows 2008 R2.  During the installation I get an error and the installation aborts.  The error is


"Error 2753:  The File 'sage.messaging.eventserver.e1' is not marked for installation"


This server is a new deployment and is not running anything other than SLX Web v8.  I suspect I missed a prerequsite, but I can't figure out what.


Any thoughts are welcome.  Thanks!


Jim Mizia
[Reply][Quote]
Jim Mizia
Posts: 49
 
Re: SLX v8 Web Install Error - "not marked for installation"Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Jan 13 1:51 PM
fiogf49gjkf0d

Side note:  The Saleslogix System Service appears to be crashing during the installation.  I'm not sure how to troubleshoot that one.
[Reply][Quote]
Jim Mizia
Posts: 49
 
Re: SLX v8 Web Install Error - "not marked for installation"Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Jan 13 2:37 PM
fiogf49gjkf0d

Found it:  When I was doing the installation I was selecting "custom" and choosing "Web Host" and "Sage Saleslogix Cache Server".  I was NOT selecting "Sage Messaging Service". 


If I select the "COMPLETE" option, the installation completed (and it only installed the two options that I wanted).  Apparently the installation program doesn't like the custom option if you are only installing the host and the cache server.


 
[Reply][Quote]
Jim Mizia
Posts: 49
 
Re: SLX v8 Web Install Error - "not marked for installation"Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 29 Jan 13 7:10 AM

Clarification:  The COMPLETE option DOES install all three components (Web Host, Cache Server, Messaging Server).


 
[Reply][Quote]
Jim Mizia
Posts: 49
 

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<td style="width: 438pt; background: #f4f5f5; padding: 0in;" width="584">

Defect: “Error 2753. The File 'sage.messaging.eventserver.e1' is not marked for installation” error during custom "Web Host" install when selecting only the "Web Host" and "Sage SalesLogix Cache Server" features


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This article is currently pending review.


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Defect Information:


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Issue Reproduced?:


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Yes


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Issue Applies to:


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SalesLogix Web Host


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Product:


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Product Family:


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Sage SalesLogix


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Module:


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SalesLogix Web client


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Version/SP:


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8.0


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Issue#:


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13091444


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Environment:


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O/S:


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Windows Server 2008


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Engine:


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SQL Server 2008


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Steps to Reproduce:


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  1. On the SalesLogix installation screen, select Standard Server Installation

  2. Select Web Host on IIS.

  3. Select the Custom option.

  4. In the Custom Setup screen only select Web Host and Sage SalesLogix Cache Server.

  5. Continue through the install. The following error is returned: “Error 2753. The File 'sage.messaging.eventserver.e1' is not marked for installation”

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http://atlascrmemployeeportal.gs.adinternal.com/irj/go/km/docs/sageKM/Assets/dotted_line.gif


Expected Behavior:


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Since there is no notice the expectation is users can install Web Host and Sage SalesLogix Cache Server without installing the Sage Messaging Service.


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Workaround


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Select Sage Messaging Service during install.


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Re: SLX v8 Web Install Error - "not marked for installation"Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Feb 13 7:55 AM

Apparently this problem is going to be a documented defect.


<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
[Reply][Quote]
Jim Mizia
Posts: 49
 
Re: SLX v8 Web Install Error - "not marked for installation"Your last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 04 Feb 13 7:59 AM
fiogf49gjkf0d

(Sorry about the messed up formatting!)
[Reply][Quote]
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