You can do it all in one step. Properties like assignedTo are complex properties. Basically they are nested payloads inside the payload.

Here's a post that will cover some about nested payloads (from a read perspective but concept is the same as setting a nested payload): http://customerfx.com/pages/crmdeveloper/2011/12/01/including-nested-payloads-with-sdata-for-saleslogix.aspx

You could do it all inline with something like this:

ticketPayload.Values["AssignedTo"] =
    new SDataPayload {
        Values = {
            { "OwnerId", "SECCODE VALUE" }
        }
    };

Hope this helps.

Thank you Ryan! I'll try this later. But I'm wondering 'bout that should work, becaus I'm already creating a Owner-Payload in this "GetEntityPayload" Method.

...feedback later

...as I've feared:

It does'nt work directly inserting or updating => same problem. New Seccodes are getting generated and assigned to SeccodeId and AssignedToId.

Sebastian,

I'm not sure what you mean by "Seccodes are getting generated and assigned to SeccodeId and AssignedToId". The system doesn't (or shouldn't be) creating new seccodeid values like that.

As for setting the Seccode and AssignedTo in the same payload as your create, that does work, however we'd likely need to see more of your code to determine why it isn't for you.

Hi Ryan,

you're right! It sounds crazy, because I'm also not understanding, WHY SalesLogix is generating new SeccodeIds, but it does!!!

Back to the PayLoads: I of course tried to set the Seccode and AssignedTo in the create-PayLoad, but this also does not work.

This is my Code: (ticketToCreate / Ticket is a class that returns the Values the properties should be filled with)

public SlxTicket ForTicket(Ticket ticketToCreate)
{
    _dynamicInstance = _sDataSettings.SDataServiceDynamicInstance;
 
    var templateResourceRequest = new SDataTemplateResourceRequest(_dynamicInstance) {ResourceKind = "tickets"};
 
    var entry = templateResourceRequest.Read();
    var ticketPayload = entry.GetSDataPayload();
 
    _sDataTools = new SDataTools {DynamicInstance = _dynamicInstance};
 
    var owner = new SDataPayload
    {
        Values =
        {
            {"OwnerId", ticketToCreate.OwnerId}
        }
    };
    var assignedTo = new SDataPayload
    {
        Values =
        {
            {"OwnerId", ticketToCreate.AssignedToId}
        }
    };
 
    ticketPayload.Values["Account"] = _sDataTools.GetEntityPayload("accounts", ticketToCreate.AccountId);
    ticketPayload.Values["Contact"] = _sDataTools.GetEntityPayload("contacts", ticketToCreate.ContactId);
    ticketPayload.Values["AssignedTo"] = assignedTo;
    ticketPayload.Values["Owner"] = owner;
 
    ticketPayload.Values["UrgencyCode"] = (int) ticketToCreate.UrgencyCode; //ENUM
    ticketPayload.Values["UrgencyId"] = _sDataTools.GetTicketUrgencyId(ticketToCreate.UrgencyCode.ToString());
    ticketPayload.Values["ReceiveDate"] = ticketToCreate.ReceivedDate;
    ticketPayload.Values["PublicAccessCode"] = ticketToCreate.PublicAccessCode;
    ticketPayload.Values["StatusCode"] = ticketToCreate.StatusCode;
    ticketPayload.Values["Subject"] = ticketToCreate.Subject;
 
    var sDataSingleResourceRequest = new SDataSingleResourceRequest(_dynamicInstance)
    {
        ResourceKind = "tickets",
        Entry = entry
    };
 
    var result = sDataSingleResourceRequest.Create();
    var responsePayload = result.GetSDataPayload();
 
    var ticketId = responsePayload.Key;
    var ticketNumber = "";
 
    if (result.GetSDataHttpStatus() == HttpStatusCode.Created)
    {
        ticketNumber = _sDataTools.GetTicketNumber(ticketId);
        WriteTicketProblem(ticketId, ticketToCreate.Notes);
    }
 
    var slxTicketValues = new SlxTicket
    {
        TicketLink = string.Format("slx:TICKET/{0}", ticketId),
        TicketNumber = ticketNumber
    };
 
    return slxTicketValues;
}