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 Author  Thread: userOption entity not found
Eymieu
Posts: 3
 
userOption entity not foundYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 29 Dec 14 1:05 AM

Hi,


 


Each time I created a new entitie, I can not use a form issue from this new entitie (with or without secure mode thru option "Enable Field-Level Security")


My screen is freezing and I receive this error in my event log "userOption entity not found"


full log from event viewer is 


"


2014-12-29 08:05:54,802 [211] ERROR Global - Integration Messaging MessagingService unhandled exception [Saleslogix Error Id=SLX5870869B281C3F68]


{


  "slxErrorId": "SLX5870869B281C3F68",


  "mitigation": "AjaxMessagingServiceError (404)",


  "date": "2014-12-29T08:05:54",


  "utc": "2014-12-29T07:05:54",


  "message": "userOption entity not found.",


  "source": "Sage.Platform.SData.RequestHandlerBase`3, Sage.Platform, Version=8.1.0.1228, Culture=neutral, PublicKeyToken=null",


  "type": "Sage.Common.Syndication.DiagnosesException",


  "stackTrace": "   at Sage.Platform.SData.RequestHandlerBase`3.GetEntity(ICriteria criteria, Nullable`1 missingStatus)\r\n   at Sage.Platform.SData.RequestHandlerBase`3.GetEntity(UriFormatter uri, Boolean isRead)\r\n   at Sage.Platform.SData.RequestHandlerBase`3.InternalGet()\r\n   at Invoke1fc06d674fa649a09f5ea575c6b374f8.Invoke(Object , IRequest )\r\n   at Sage.Integration.Messaging.RequestTargetRegistration.RequestTargetInvoker.Invoke(IRequest request)\r\n   at Sage.Integration.Messaging.Request.Process(RequestTargetInvoker invoker)\r\n   at Sage.Integration.Adapter.AdapterController.RealAdapterController.Process(IRequest request)\r\n   at Sage.Integration.Adapter.AdapterController.RealAdapterController.ProcessWorker(IProtocolRequest protocolRequest)\r\n   at Sage.Integration.Adapter.AdapterController.Process(IProtocolRequest request)\r\n   at Sage.Integration.Messaging.MessagingService.Process(IProtocolRequest protocolRequest)",


  "targetSite": "TEntity GetEntity(NHibernate.ICriteria, System.Nullable`1[System.Net.HttpStatusCode])",


  "hashCode": "FA95BF4E-38B437F8-60787B52",


  "pid": 4708,


  "identity": {


    "name": "pbrett",


    "isAuthenticated": true,


    "authenticationType": "Forms"


  },


  "version": "8.1.0.1179",


  "logger": {


    "level": "ERROR",


    "location": "Sage.Platform.Diagnostics.ErrorHelper.LogException(:0)",


    "name": "Global",


    "message": "Integration Messaging MessagingService unhandled exception [Saleslogix Error Id=SLX5870869B281C3F68]"


  },


  "request": {


    "looksLikeAjax": true,


    "isLocal": true,


    "method": "GET",


    "url": "http://localhost:3333/xeSlxClient_dev_81/slxdata.ashx/slx/system/-/userOptions(category eq 'GroupLookup' and name eq 'StayInDetailView')?_includeContent=false&format=json&_t=1419836753825",


    "referrer": "http://localhost:3333/xeSlxClient_dev_81/Home.aspx",


    "ipAddress": "::1",


    "userAgent": "Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko",


    "userLanguages": "en-US"


  },


  "browser": {


    "type": "InternetExplorer11",


    "name": "InternetExplorer",


    "version": "11.0",


    "majorVersion": 11,


    "minorVersion": 0.0,


    "platform": "WinNT"


  },


  "server": {


    "machineName": "290APP28099",


    "timeZone": "Romance Standard Time",


    "commandLine": "C:\\Windows\\SysWOW64\\inetsrv\\w3wp.exe -ap \"Saleslogix\" -v \"v4.0\" -l \"webengine4.dll\" -a \\\\.\\pipe\\iisipm28bf8249-b957-4baf-8033-f22b9ac7d2e4 -h \"C:\\inetpub\\temp\\apppools\\Saleslogix\\Saleslogix.config\" -w \"\" -m 0",


    "versionString": "Microsoft Windows NT 6.3.9600.0",


    "is64BitOperatingSystem": true,


    "host": {


      "siteName": "Saleslogix",


      "applicationId": "/LM/W3SVC/2/ROOT/xeSlxClient_dev_81",


      "applicationPhysicalPath": "c:\\inetpub\\wwwroot\\xeSlxClient_dev_81\\",


      "applicationVirtualPath": "/xeSlxClient_dev_81",


      "isDebuggingEnabled": true,


      "isHosted": true,


      "maxConcurrentRequestsPerCPU": 5000,


      "maxConcurrentThreadsPerCPU": 0


    },


    "logonUser": {


      "name": "GUARDIAN\\290WebDLL",


      "authenticationType": "Forms",


      "impersonationLevel": "Impersonation",


      "isAnonymous": false,


      "isGuest": false,


      "isSystem": false


    }


  }


}


"


 


Xav

[Reply][Quote]
Kris Halsrud
Posts: 88
 
Re: userOption entity not foundYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 06 Jan 15 11:44 AM

Your problem is that you are missing entries in the table USEROPTIONDEF.


 


Specifically if you do a query


select * from sysdba.useroptiondef where category='GroupLookup' and name = 'StayInDetailView'


you will see you are missing data.


 


For a 8.1 system you should have around 570 entries in that table.

[Reply][Quote]
Eymieu
Posts: 3
 
Re: userOption entity not foundYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 07 Jan 15 1:02 AM

true this query returns an empty result set.


thanks

[Reply][Quote]
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