We are using SalesLogix Web 7.5.4.  In a ticket, when the user clicks on the "Find" button for the Area/Category/Issue property, a 'window' appears with three columns to pick the Area/Cateogry/Issue for the ticket.  Where can I set the width of each of the columns, as I need them to be a bit wider?

Thanks in advance!

I had a similiar issue with some custom data using the same dependancy control.  Submitted a case to SLX/sage and they responded that it is a current limitation of the control.

I believe the resolution to this has been answered at this link and I would thank team customer fx for putting this on their site.

http://customerfx.com/pages/integrationblog/2012/07/27/expanding-the-area-category-issue-picklist-popup-screen-in-the-saleslogix-web-client.aspx

I've found an absurd way of changing the width.

You just need to add the following CSS declarations:

#MainContent_AddPortalTicket_dplArea_Area_List
{
width:  300px !important;
font-size: 90% !important;
}
#MainContent_AddPortalTicket_dplArea_Category_List
{
width:  300px !important;
font-size: 90% !important;
}
#MainContent_AddPortalTicket_dplArea_Issue_List
{
width:  300px !important;
font-size: 90% !important;
}

This way you force the width with the Dependency Loockup ID on Area, Category, Issue...

This works also on SLX 8.1!

Hi Jose,

Can you please let me know where to put those CSS declarations

Thanks in advance for your help.

Best of wishes

Malay

You need to put them in the base.master.

You can put it inside a CSS file, but you need to load it on base.master.

Also you need to change:

#MainContent_AddPortalTicket_dplArea_Area_List

to the real name of the AreaCategoryIssue dialog... my example was from a Customer Portal.  You need to use the name it has on the SlxClient portal.

Hi Jose,

It worked like a gem. Thanks much for your help.

Malay