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Thread: Strage Merge Problem

Lou
Posts: 81

Strage Merge Problem Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 12 Nov 07 7:24 AM

Version 6.2.6

Sometimes when two account records are merged, the address information is deleted from the resulting record. The entire record from the ADDRESS table, including the ENTITYID, is deleted. I ran SlxProfiler and was able to pinpoint where the DELETE statement kicks in. Only one ADDRESS record is supposed to be deleted, not both, right? I'm still trying to identify patterns to troubleshoot. Does anyone know what would trigger the merge process to delete both ADDRESS records?

Thanks in advance for your help!

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