slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Administration Forums - General Administration
Forum to discuss general administration topics for SalesLogix (including LAN & remote topics). View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to General Administration | New Thread

View: Search:

Author

Thread: SLX Licensing Problem? 6.2.3

Phil Parkin
Posts: 819

SLX Licensing Problem? 6.2.3 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 05 Dec 07 9:32 PM

I have a client with a SalesLogix - Premier licence. They have recently noticed that the 'Security' and 'Menus' tabs in Administrator (in user profile edit) have become greyed out for all users that they try to edit.

As far as they can tell me (this is not a client I have known for very long), there have been no software upgrades or licence revisions recently. They also assure me that these tabs used to be available.

Can anyone suggest a reason and/or a possible fix? I have suggested removing and adding back the premier licence in the hope that the old 'turn-it-off-and-on-again' trick will work.

Thanks
Phil

[Reply][Quote]

David Henry
Posts: 207

Re: SLX Licensing Problem? 6.2.3 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 06 Dec 07 7:36 AM

Phil,

Make sure MODIFY USERS(RESTRICTIVE) is not enbled for the administrative role of the troubled user.

[Reply][Quote]

Phil Parkin
Posts: 819

Re: SLX Licensing Problem? 6.2.3 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 09 Dec 07 5:32 PM

Thanks David - and sorry for the slow reply.

The affected user is ADMIN

I am arranging to get myself access to this system & will have a look round ... wish me luck!

Phil

[Reply][Quote]

Phil Parkin
Posts: 819

Re: SLX Licensing Problem? 6.2.3 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 10 Dec 07 6:24 PM

OK - in the hope that this may help someone else in future, here's the problem.

SLX database was at version 6.2.3. Administrator client was at 6.2.0 - installing SP3 fixed the problem.

PP

[Reply][Quote]

Bob (RJ)Ledger
Posts: 1103

Re: SLX Licensing Problem? 6.2.3 Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 11 Dec 07 7:46 AM

Quote:

Originally posted by Phil Parkin

OK - in the hope that this may help someone else in future, here's the problem.

SLX database was at version 6.2.3. Administrator client was at 6.2.0 - installing SP3 fixed the problem.

PP

TYpical.. run into "cross-up" version installations all the time. Here's a cheap "audit tool" that I put together a while back just to be able to get a handle on the problem:
http://www.slxdeveloper.com/page.aspx?action=viewarticle&articleid=95
--
rjl

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2025 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 7/10/2025 3:32:38 AM