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Slx 6.2.6 C/S and Office 2007
Posted: 28 May 08 11:13 AM
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Hi,
I Installed Slx 6.2.6 Client-server on a PC with office 2003. Yesterday I "updated" Office 2003 to office 2007, and now SalesLogix Client doesn't starts anymore.
When I run the client, it gives me an error (error 217, with a generic description) and it crashes before to shows me the login mask.
I checked on Windows event registry but there aren't errors or warnings about it.
Does anybody knows if Office 2007 has some compatibility problem with Slx 6.2.6?
Thank you in advance
Alessandro Rossi.
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Re: Slx 6.2.6 C/S and Office 2007
Posted: 29 May 08 2:53 AM
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Hi Alessandro,
Office 2007 is supported from SalesLogix 6.2.5 upwards.
This reminds me of TimeZone issues caused by a Micorsoft update. Have you installed all the Windows Updates?
There is a workaround for this - you should contact your SalesLogix Business Partner.
Regards,
Steve |
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Re: Slx 6.2.6 C/S and Office 2007
Posted: 29 May 08 3:08 AM
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Thank you Steve,
I don't understand if you are saying that the cause can be some windows updates missing or windows updates can be the cause 
You can suggest me the workaround you used for TimeZone problem?
Thank you
Alessandro Rossi. |
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Re: Slx 6.2.6 C/S and Office 2007
Posted: 29 May 08 3:17 AM
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Hi Alessandro,
This was caused by a number Microsoft Updates being applied that altered time zones.
The workaround was to replace some registry keys - you can get the timezone fix from your SalesLogix Business Partner.
Regards,
Steve |
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