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Thread: Products List in SLX Sales and SLX Support

Tomer Cohen
Posts: 3

Products List in SLX Sales and SLX Support Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 31 Jul 06 9:47 AM

Hi there
We are considering using the SLX Support client.
Do you know if the Products list in the Support client can be seperated from the one in Sales?

Thanks

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: Products List in SLX Sales and SLX Support Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 31 Jul 06 2:27 PM

I don't believe so (and BTW, you won't find many people that actually like the support client. I'd wait for v7.0 to use all the support functionality in the client)

[Reply][Quote]

Jeremy Brayton
Posts: 491

Re: Products List in SLX Sales and SLX Support Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 31 Jul 06 3:19 PM

I don't believe so either. I'm sure a bit of hackery could be done to segregate the data but it'd be a lot of work for very little gain. By waiting for it to be incorporated into the sales side, anything you do won't be throw-away code in less than a year.

[Reply][Quote]

John Gundrum
Posts: 632

Re: Products List in SLX Sales and SLX Support Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 02 Aug 06 9:13 AM

No. I have to concur that the products listing for Support and the Client are the same. One thought to segregate the two would be to use the filters. Each item would be assgned a Family of Support or Client. I know in the Client the filters are saved for each user, so once they change the Family to Support or Client, it would 'stick'.

John G.

[Reply][Quote]

Ryan Farley
Posts: 2265

Re: Products List in SLX Sales and SLX Support Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 02 Aug 06 11:01 AM

Quote:

Originally posted by John Gundrum

One thought to segregate the two would be to use the filters. Each item would be assgned a Family of Support or Client. I know in the Client the filters are saved for each user, so once they change the Family to Support or Client, it would 'stick'.

Not a bad idea John.

[Reply][Quote]

John Gundrum
Posts: 632

Re: Products List in SLX Sales and SLX Support Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 02 Aug 06 12:30 PM

Thanks, Ryan. We've done a similar thing here to segregate items between business units.

[Reply][Quote]

Rick Smith
Posts: 96

Re: Products List in SLX Sales and SLX Support Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 03 Aug 06 7:43 AM

In a similar manner I added a checkbox to the search products form to allow sales reps to find only "catalog" items as opposed to all the component items that a service person needs.

[Reply][Quote]

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