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 Author  Thread: Contacts Form Issue
David Seitz
Posts: 3
 
Contacts Form IssueYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 27 Sep 06 8:06 AM
fiogf49gjkf0d
Not sure if this is the correct place but...

I have a bizarre issue where a user was created and supplied with accounts, but when some folks do a look up, the contact info form is blank and grayed out. Other folks(myself) don't experience this problem. Any clue would be appreciated. This is the same place with the dinosaur version 4.

Thanks,
D
[Reply][Quote]
LaNae Christenson
Posts: 23
 
Re: Contacts Form IssueYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Sep 06 7:32 AM
fiogf49gjkf0d
What are the owner (seccodeid) and accountmanagerid values of the affected records? If a team is in either one, are the affected users in those teams?

Are the affected users network users or remote users? If remote users, check their subscription rules as well.

Thanks, LaNae
[Reply][Quote]
David Seitz
Posts: 3
 
Re: Contacts Form IssueYour last visit to this thread was on 1/1/1970 12:00:00 AM
Posted: 28 Sep 06 11:41 AM
fiogf49gjkf0d
Thank you for your reply. Turns out the solution was infintely simpler. Rebuilding the SecurityRightsCache utility menu option thingamabobber. The peasants rejoice. Thanks again.
[Reply][Quote]
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