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Forum to discuss general administration topics for SalesLogix (including LAN & remote topics). View the code of conduct for posting guidelines.
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Display all activities
Posted: 13 Oct 06 5:59 PM
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fiogf49gjkf0d Hello,
Can you assure me that they are no possibilities from a remote to display the calendar of another user without having his accounts?
In spite of the division of the calendar the user cannot visualize another calendar to place an action there. I don’t understand why the calendar is directly related to the existence or not of the account on the remote. How to make display availability of another user without account?
In this case is required to use Outlook, for this function ?
Thanks
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Re: Display all activities
Posted: 16 Oct 06 6:12 AM
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fiogf49gjkf0d Can you assure me that they are no possibilities from a remote to display the calendar of another user without having his accounts?
First, can you clarify if you have Outlook Integration enabled? Also, is the user(s) in question set to use the SalesLogix or Outlook calendar?
As for calendars in general. If its the Outlook calendar you are concerned with then its not a SLX issue. An Outlook user can delegate who can see their calendar and to what extent (add, modify, delete). Also, the Exchange admin can delegate as well.
If you are using the SalesLogix calendar then who can and cannot see another user's calendar is determined at the user profile level in Administrator. When editing a user, select the Calendar tab. From here you can define who can view the user's calendar as well as whos calendar's the user can view.
John G. |
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Re: Display all activities
Posted: 20 Oct 06 3:54 PM
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fiogf49gjkf0d John,
I use only Slx calendar and I have defined, in the administrator, the share on the user's calendar. But a remote can't see an another remote user calendar.
On the user's lan it's possible, but on the remote that does not seem possible. The remote don't have account and i do not see the activities on the user sharing calendar.
On the sync tab of the user i put "calendars this user has access to" but i dont see anything !
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Re: Display all activities
Posted: 20 Oct 06 4:05 PM
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fiogf49gjkf0d The problem in detail:
User A and B are a remote with a subscription rules, user C is a remote with all accounts.
The User A want to create an activity on your account for the user C and he want to see a disponibility of the user C, but i dont see a user C calendar.
Does that have normally to function? |
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Re: Display all activities
Posted: 23 Oct 06 6:22 AM
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fiogf49gjkf0d Subscription Rules: Does this mean you are using the User Profile Sync tab to define what accounts a user has access to? In your example, Users A and B have the 'Sync Only Certain Accounts' selected and User C has the 'Sync ALL Accounts that User can access' selected?
We have never used the 'Sync only certain Account' option because it is a huge management issue. What we do instead is use teams, assigned users to those teams and then the accounts are assigned a team as an owner. In this way all accounts a 'User can access' will be synced to the remote. It might be an issue where the user is setup to access activites of another user but does not have access to the account. If they don't have access to the account then they probably won't be able to see activities for the account.
There might also be a user issue you want to check. You said that on the network they can see things fine. When they are working as a remote and are in the Activities view, do they actually have the User's calendar selected that they want to see?
Good Luck,
John G.
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