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Account Manager = 'Unknown User'
Posted: 21 Dec 06 12:54 PM
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fiogf49gjkf0d How Accounts would get to show 'Unknown User' as the Account Manager?
When I check the database it shows that the accountmanagerid is empty.
?
Thanks |
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Re: Account Manager = 'Unknown User'
Posted: 21 Dec 06 1:12 PM
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fiogf49gjkf0d Is it empty as in NULL, or empty as in a blank string? If it is a blank string then it will show "Unknown User" |
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Re: Account Manager = 'Unknown User'
Posted: 21 Dec 06 1:17 PM
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fiogf49gjkf0d Thanks Ryan.
It is empty as in blank string.
But how would it get to this state?
When an Account is initially entered it always has an Account Manager associated to it (right?) then what would cause it to become blank later on?
No update was done direclty on the database.
Thanks. |
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Re: Account Manager = 'Unknown User'
Posted: 21 Dec 06 1:44 PM
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fiogf49gjkf0d It could be any number of things, most likely some customization that isn't doing something right. You could at least clean up the data that is there by executing the following in the ExecuteSQL function in Administrator:
update account set accountmanagerid = null where accountmanagerid = ''
Maybe then it would be easier to see where it is coming from as new data comes in. |
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