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V7 Attachment screen scroll bars
Posted: 08 Jan 07 11:42 AM
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fiogf49gjkf0d Scroll bar of ACO attachments tabs - oob screens, SLXV7 HF2.
The attachments tabs of the ACO screens puts the scroll bar at the bottom of the list of attachments. Although the one V7 customer I have right now has a highly customized system, these screens have not been modified.
I like the sort order - last modified is at the top but the client is complaining about the screen scrolling to the bottom of the list so things are sorted correctly, but you are looking at the bottom of the list - kinda negates the sort.
Has anyone else dealt with this? Thanks |
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Re: V7 Attachment screen scroll bars
Posted: 08 Jan 07 1:23 PM
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fiogf49gjkf0d I see the same behavior. I believe the issue is that in the columns collection of the grid you will see the Last Updated column is sorted but in the SQL of the grid there is no sorting.
1. Change the SQL to have sorting on the AttachDate Column (DESC)
2. In the columns collection editor, < CTRL >< LMB > on the Last Updated column - this should remove the sorting arrow.
That should fix it.
Timmus |
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Re: V7 Attachment screen scroll bars
Posted: 08 Jan 07 2:25 PM
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fiogf49gjkf0d I think the same thing happens on the ticket activities grid. I've never looked at what causes that, but I'd guess it comes from the fact that the sort might happen at runtime vs. at design time (in which case the suggestion Timmus provides would fix that) |
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Re: V7 Attachment screen scroll bars
Posted: 11 Jan 07 10:05 AM
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fiogf49gjkf0d The fix worked - I also applied it to account attach and contact attach grids. Thanks as always Timmus and Ryan. |
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