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Vista Support
Posted: 07 Feb 07 1:03 PM
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fiogf49gjkf0d Is there a time frame for official support for Windows Vista in SLX? Will it be for all versions of SLX (6+ anyway)? Thanks |
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Re: Vista Support
Posted: 07 Feb 07 1:07 PM
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fiogf49gjkf0d The official word (for now) is that Vista won't be supported until 7.2. There's been no concrete plans for whether Vista will be supported for 6.2 at any point or not (it depends on the fixes needed for making it work for v7 and if it is reasonable to make the same changes to 6.2) |
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Re: Vista Support
Posted: 08 Feb 07 6:31 AM
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fiogf49gjkf0d The timeframe that was mentioned to me was around August.
John G. |
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Re: Vista Support
Posted: 09 Feb 07 10:24 AM
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fiogf49gjkf0d I know a lot of this same sort of thing happened when Windows 95 first came out and to a smaller extent Windows 2000, for a lot of software. Anytime Microsoft makes a major OS change it takes time for developers to catch up.
I suspect the problem is two fold with SalesLogix.
1. Dealing with all the changes in Vista
2. A big new version of SalesLogix
a smaller third might be Office 2007.
The issue I have is that Vista was in beta for quite awhile and the foundation technology was out before that. It's a bit disappointing to see a brand new version of a product right on the heals of a new OS be so far behind. But I can understand. I'm not a coder on the project nor do I know the extent of the changes MS made to Windows and how it's effecting SLX.
What is scary is the possible NEED for SLX customers to upgrade to 7.2 before the end of year, ready or not, because it's going to become increasingly difficult to keep Vista systems out of the loop, especially smaller businesses without Volume License Agreements with Microsoft. Smaller companies will often buy their systems with OEM operating systems and be happy with that. Vista/SLX is going to cause a lot of pain and it'll definitely be in the best interest of Sage to support at least some level of 6.2, even if it's a service pack release. The 5.2 people will be out of luck but at this point those SHOULD be upgraded. But 6.2 isn't that old and should still be just as supported as 7, for now.
Just my two cents. I'm not bitter, but I am worried. |
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Re: Vista Support
Posted: 10 Feb 07 5:43 AM
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fiogf49gjkf0d Office 2007 is supported as of 6.2.6 and 7.0 SP1. However, Vista still remains an issue. Strangely, 5.2 will work on it ! 6.2 and 7.0.1 won't due to the slxsystem/server pieces. I agree that it will start to proliferate - but larger "shops" will simply wipe the disk and install XP (mainly due to training requirements etc). Other large shops will still demand the likes of Dell/HP to supply standard builds - incorporating XP. You will find its going to be the smaller businesses that actually "don't get a choice" that will roll out Vista - simply because they think they have no choice. |
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Re: Vista Support
Posted: 12 Feb 07 7:36 AM
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fiogf49gjkf0d Yea, sorry I wasn't very clear in my mention of Office 2007 that it is being supported.
I suspect that Sage is banking on the fact that it'll take about 12 months before any new OS is adopted enough. I guess I was mostly ranting. Microsoft made some pretty major foundation changes in Vista. It's not XP with a new face, as many like to say. User functionality maybe, but not the technology. I've seen a fair number of applications break under Vista.
I really see XP -> Vista being like Windows 3.11 -> Windows 95 |
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Re: Vista Support
Posted: 12 Feb 07 8:42 AM
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fiogf49gjkf0d But the problem is that now, less than two weeks after Vista's launch, you can't buy XP machines at the major retail outlets (Best Buy, CompUSA, Office Depot, etc.), based on what I saw in this Sunday's paper. I even configured Dell laptop on-line yesterday and XP was not an option. These are the PC sources for several of our smaller clients. |
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Re: Vista Support
Posted: 12 Feb 07 8:51 AM
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fiogf49gjkf0d Agreed. My last boss didn't see the point in paying Microsoft for another copy of Windows (even though the license was more flexible) when there was an OEM copy preinstalled. He felt it was a waste.
I see many small businesses either having to switch off SalesLogix or (more likely, since it's pretty easy) pirate Windows XP to keep their business up and running. |
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Re: Vista Support
Posted: 13 Feb 07 1:57 AM
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fiogf49gjkf0d But, you've both missed the important issue. Most MS licenses allow a back-grade at no cost e.g. you purchase Vista - you can install XP for free. Same for SQL2005 -> SQL2000 etc. |
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Re: Vista Support
Posted: 13 Feb 07 6:26 AM
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fiogf49gjkf0d So to back-grade you have to inform the OEM that you want XP instead? How do you do that for a Dell or something when most clients order online and there is no option for XP? Most clients will not bother calling. And I see asking for a back-grade at a place like CompUSA or Best Buy as you getting the look of the criminally insane if you were to ask.
Just a coupla cents worth.
John G. |
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Re: Vista Support
Posted: 13 Feb 07 6:40 AM
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fiogf49gjkf0d John, most larger business clients don't order on-line ? Even Dell, which is heavily internet oriented - still has phone access which enable you to configure a build over and above what the on-line configurators offer. For larger customers - Dell even offer a build process unique to your company. I would imagine same for HP etc. I'm not trying to detract away from argument that Vista should be supported (which it will be eventually) - just that most larger business won't jump on the Vista bandwagon if they don't have to (aside from the support issues, there's training etc to worry about, other line of business apps that may fail etc etc). Even if you did end up with a Vista PC you don't need to call - simply slot in the CD for XP and start over (the key would have to be obtained by 'phone unless it's an Software Assurance key - in which case they already have them). I'm only talking about large(r) businesses here - not the ad-hoc purchase from CompUSA or pcWorld  |
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Re: Vista Support
Posted: 13 Feb 07 6:45 AM
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fiogf49gjkf0d I wasn't clear in saying that I was referring to small businesses. Most small businesses (that I've dealt with) don't want to be bothered with having to go through the 'rig-a-mo-row' involved in first, figuring out how to do that, then getting them to get to the right people to do so.
I do agree that places like Dell, etc.. have numbers to call. But when it comes to retailers - they are more mysterious in how they treat customers. I just never found any help at a CompUSA or MicroCenter, etc... that would give you good help toward anything outside of selling you whats on the floor.
John G. |
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