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Thread: Error in Adding Users

Zuber
Posts: 14

Error in Adding Users Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 04 Feb 07 12:41 AM

Hi All,
I have a problem. When I am trying to add Network users I can See in Left Pain but I cannot edit this user. Wherenever I log in to Administrator It is asking me to fix number of Users.
Can any1 help me pls???????????

[Reply][Quote]

Frank Chaffin
Posts: 475

Re: Error in Adding Users Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 04 Feb 07 12:48 AM

Sounds like you have more active user profiles than you do licenses. You will need to retire some user profiles or get more licenses.

[Reply][Quote]

Zuber
Posts: 14

Re: Error in Adding Users Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 04 Feb 07 2:06 AM

No its not the case. I have Still 4 more User Licenses. I don't know what is the reason I can't add any User.

[Reply][Quote]

Carla Tillman
Posts: 290

Re: Error in Adding Users Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 05 Feb 07 9:16 AM

Hi Zuber,

Can you let us know what version you are working with?

[Reply][Quote]

Zuber
Posts: 14

Re: Error in Adding Users Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 05 Feb 07 9:35 AM

I am working on 6.2 Version.

[Reply][Quote]

Bob (RJ)Ledger
Posts: 1103

Re: Error in Adding Users Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 10 Feb 07 9:03 AM

6.2.what build?

And was this an upgraded system?
--
rjl

[Reply][Quote]

Zuber
Posts: 14

Re: Error in Adding Users Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 10 Feb 07 9:40 AM

Yes Bob. It was an upgrade system.....I started installation process again with begining...Now it is Ok...Everything is running fine now.
Thanx

[Reply][Quote]

Bob (RJ)Ledger
Posts: 1103

Re: Error in Adding Users Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 16 Feb 07 7:02 AM

Welcome...
I was just thinking .. Wondering if the "TYPE" field in USERSECURITY got messed up for some users.
We have seen a case where the ADMIN user's type got changed from "W" to something else and caused issues something like this.

FYI.. the "type" change has been seen on several versions of Slx and by several people but nobody has found a common link yet. It's very random.

--
rjl

[Reply][Quote]

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