7/9/2025 12:33:00 AM
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Suggested configuration for network clients
Posted: 20 Jun 07 9:20 AM
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Couldn't think of a better subject...
Anyway, we recently upgraded from SLX 6.2 to 7.01. Our network clients are a mix of Windows 2000 Professional SP4 and Windows XP Professional SP2 all with at least 512mb of RAM. 6.2 worked just fine but since the upgrade everyone's been having problems. I was wondering if anyone knew of what the sweet spot for network clients is for SLX 7 to work great?
People complain that SLX is slow and it crashes their computers. We keep seeing tons of these errors in the event logs:
EventID 4: SLXKeepLoggedInThread
Error in KeepLoggedIn Thread: Line 3 OLE Error 80041005
and
EventID 3: SLXSystem.exe
W-CBMediator request timed out (CLI 2, LID 835, RID 1366), etc, etc
And then eventually SLX crashes:
Event ID 1000: Application Error
Faulting application saleslogix.exe, version 7.01.1075, faulting module kernel32.dll, version 5.1.2600.2945......
The problems seem to be mostly when the computer's been idle for awhile such as after people come back from lunch and they've left SLX open.
I tried setting SLXSystem.exe to run as a service with a 0 timeout on one person's computer and it didn't seem to make a difference.
I'm guessing there's some weird system requirement we're missing out on that's causing all these problems. Maybe something related to the new .NET requirement? Which version of the .NET framework is needed for SLX?
Anyway, before I call in Sage support I was wondering if anyone had experienced any of these issues and had any ideas.
Thanks. |
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