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Issue syncing SLX with Outlook
Posted: 07 Nov 06 10:57 PM
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fiogf49gjkf0d Recently my firm upgraded to SLX v.7. I am currently installing the network client onto user PCs and configuring the synchronization to Outlook.
When syncing the Outlook Contacts I:
-Create a "SyncSalesLogix" category in Outlook for Contacts and add that category to the appropriate contacts.
-Configure SLX with Outlook Contacts and create a "SyncSalesLogix" filter to only carry over contacts from Outlook with that specific category type.
I have run into 2 instances where it seems as though SLX has carried over ALL contacts with a category, not only the "SyncSalesLogix." Should I set the operator to 'contains' or 'equal to'? Is there a step that I am missing? Is this an issue in SLX or Outlook? Has anyone encountered this issue?
You see my concern...hope someone can shine some light on this novice's issue immediately.
Thanks for the help! |
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Re: Issue syncing SLX with Outlook
Posted: 08 Nov 06 9:43 AM
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fiogf49gjkf0d You should set the operator at "Contains". I think if you change this item, you should be good to go. |
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Re: Issue syncing SLX with Outlook
Posted: 21 Aug 07 3:28 PM
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I have a user that ALL her contacts transferred from Outlook into SLX, despite the fact that there's filter set "Categories contains SyncSalesLogix"
There is a slight possibility that user was "playing around" and gave SyncSalesLogix category to all contacts, then seen what she's done and removed the category from all but 4 contacts.
Other that that, what could be the cause for such an odd behavior? I mean Intellisync, not user of course  |
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Re: Issue syncing SLX with Outlook
Posted: 21 Aug 07 3:59 PM
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SLX Version 7.0.1
User claim that she had not assigned categories nor she initiated contact syncronization process. Automatic sync of calendar and contacts is disabled. |
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Re: Issue syncing SLX with Outlook
Posted: 22 Aug 07 12:38 AM
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Originally posted by Konstantin Vishnevsky
Other that that, what could be the cause for such an odd behavior? I mean Intellisync, not user of course |
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Check the Intellisync logfile on the PC and see what Intellisync says it did. |
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