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Thread: There not all Attachments in the remote office

Bryan
Posts: 46

There not all Attachments in the remote office Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 12 Dec 07 11:33 AM

Hello all.

I am setting up a remote office and everything is okay but I have a problem.

I can not see all attachement to the main office. I can only see a few.

Remote Office
Directory: "C: \ \ RemoteOffice Sync Log \ Documents"
* Are not all files attachments, in the folders

Main office
Directory, "c: \ \ Sync Logs \ Documents"
* Are all files attachments, in the folders

You know any solution?

[Reply][Quote]

Vladimir
Posts: 93

Re: There not all Attachments in the remote office Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 13 Dec 07 4:23 AM

Check file SyncErrors.txt in root of sync folder. Are there any errors with attachments?
What is size of attachments which did not synchronize?

[Reply][Quote]

Bryan
Posts: 46

Re: There not all Attachments in the remote office Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 13 Dec 07 9:03 AM

Hi Vladimir

I research files "SyncErrors.txt" the main office and the office remote.

The sizes of the documents folder is:

Main Office: 210MB
Remote Office: 12.8 MB

The errors:

Main office:

SyncErrors.txt

[12/12/2007 13:38:04] System Error Message: The system cannot find the file specified
[12/12/2007 13:38:04] Unable to copy attachment file \\Crmsesa\Sync Logs1\DocumentsDes\!Q6UJ9A0000KUPruebas.xls for send to MKV0.
[12/12/2007 13:38:04] System Error Message: The system cannot find the file specified
[12/12/2007 13:38:04] Unable to copy attachment file \\Crmsesa\Sync Logs1\DocumentsDes\!Q6UJ9A0042QBCOTI2962007.xls for send to MKV0.
[12/12/2007 13:38:05] System Error Message: The system cannot find the file specified
[12/12/2007 13:38:05] Unable to copy attachment file \\Crmsesa\Sync Logs1\DocumentsDes\!Q6UJ9A0042ZMCOTI2962007.xls.xls for send to MKV0.
[12/12/2007 13:38:09] System Error Message: The system cannot find the path specified
[12/12/2007 13:38:09] Unable to copy attachment file \\Crmsesa\Sync Logs1\DocumentsDes\Mail Merge\U6UJ9A00000E (02-07-2007 09.57.50 AM)\Base E-mail (FEDERICO HERRAN HERRERA) 02-07-2007 09.58.12 AM.doc for send to MKV0.
[12/12/2007 17:24:09] System Error Message: The system cannot find the file specified
[12/12/2007 17:24:09] Unable to copy attachment file \\Crmsesa\Sync Logs1\DocumentsDes\!Q6UJ9A0000KUPruebas.xls for send to MKV0.
[12/12/2007 17:24:09] System Error Message: The system cannot find the file specified
[12/12/2007 17:24:09] Unable to copy attachment file \\Crmsesa\Sync Logs1\DocumentsDes\!Q6UJ9A0042QBCOTI2962007.xls for send to MKV0.
[12/12/2007 17:24:10] System Error Message: The system cannot find the file specified
[12/12/2007 17:24:10] Unable to copy attachment file \\Crmsesa\Sync Logs1\DocumentsDes\!Q6UJ9A0042ZMCOTI2962007.xls.xls for send to MKV0.
[12/12/2007 17:24:15] System Error Message: The system cannot find the path specified
[12/12/2007 17:24:15] Unable to copy attachment file \\Crmsesa\Sync Logs1\DocumentsDes\Mail Merge\U6UJ9A00000E (02-07-2007 09.57.50 AM)\Base E-mail (FEDERICO HERRAN HERRERA) 02-07-2007 09.58.12 AM.doc for send to MKV0.

Remote Office:

[12/12/2007 15:56:54] Error applying SQL2 transaction A00HCHY : Timeout expired. SQL: UPDATE BRANCHOPTIONS SET LICNUM = '2B172E3D0856F5' WHERE SITECODE = 'MKV0'
[12/12/2007 17:25:30] Unable to move/rename attached file \\Syncquito\RemOffice Sync Logs Gye\Documents\AttachTemp\FILEA007AYT.MKV0 to \\Syncquito\RemOffice Sync Logs Gye\Documents\!Q6UJ9A0000KUPruebas.xls.
[12/12/2007 17:25:30] Unable to move/rename attached file \\Syncquito\RemOffice Sync Logs Gye\Documents\AttachTemp\FILEA007AYZ.MKV0 to \\Syncquito\RemOffice Sync Logs Gye\Documents\!Q6UJ9A0042QBCOTI2962007.xls.
[12/12/2007 17:25:31] Unable to move/rename attached file \\Syncquito\RemOffice Sync Logs Gye\Documents\AttachTemp\FILEA007AZ6.MKV0 to \\Syncquito\RemOffice Sync Logs Gye\Documents\!Q6UJ9A0042ZMCOTI2962007.xls.xls.
[12/12/2007 17:25:37] Unable to move/rename attached file \\Syncquito\RemOffice Sync Logs Gye\Documents\AttachTemp\FILEA007B21.MKV0 to \\Syncquito\RemOffice Sync Logs Gye\Documents\Mail Merge\U6UJ9A00000E (02-07-2007 09.57.50 AM)\Base E-mail (FEDERICO HERRAN HERRERA) 02-07-2007 09.58.12 AM.doc.
[12/12/2007 18:02:03] Error applying SQL2 transaction A00HFYY : Timeout expired. SQL: UPDATE BRANCHOPTIONS SET LICNUM = '2B172E3D0856F5' WHERE SITECODE = 'MKV0'
[12/12/2007 18:02:05] Error applying SQL2 transaction A00HFXK : Timeout expired. SQL: UPDATE BRANCHOPTIONS SET LICNUM = '2B172E3D0856F5' WHERE SITECODE = 'MKV0'

Please help me

[Reply][Quote]

RJ Eaton
Posts: 234

Re: There not all Attachments in the remote office Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 13 Dec 07 9:22 AM

I have the same problem and it appears to be related to our permissions between domains. Sometimes when you look at the process you'll see that it passes the filewith the machinename rather than the username or functional account name, and the file isn't allowed to copy because of security and the machine name is not permissioned..

We still have not resolved it but here is our work around and painful as it is...

1. Look in the Temp Attach folder and you'll see all the files..
2. Manuall rename each file in the folder matching the name fron the syncerrors list that it was looking for.. then copy it to the documents folder

Sigh I have not found anything better

[Reply][Quote]

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