slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Administration Forums - Synchronization
Forum to discuss SalesLogix synchronization and remote database management. View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to Synchronization | New Thread

View: Search:

Author

Thread: SalesLogix is not syncing

Adam Conde
Posts: 1

SalesLogix is not syncing Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 16 Jan 08 11:30 AM

We have noticed that starting in November, saleslogix has failed to sync with remote clients.
There are ~230 files in the INFILES folder and over 6000 in the OUTFILES.
The sync is not showing any errors during sync.

The sync history shows two lines of possible significance:
No new files to apply to database
21 files were missing and have been requested.

Another problem i have noticed is that the documents folder is near empty. There are 146 files in there, even though the saleslogix database expects over 2000 attachments. So when you try to open an attachment in SalesLogix client it cannot be found. I'm not sure if this problem is related to our sync problem.

When remote users sync they are adding files to the INFILES folder but they are not retrieving their files from OUTFILES.

Any suggestions?

[Reply][Quote]

David Henry
Posts: 207

Re: SalesLogix is not syncing Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 16 Jan 08 12:44 PM

You need to ensure the users have read/write/delete access to the INFILES and OUTFILES directory from their client workstations.

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2025 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 5/22/2025 12:32:56 AM Statcounter