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Thread: Error in Sync

Stuart
Posts: 178

Error in Sync Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 22 Jan 08 7:54 AM

SLX 6.2.6

The file MGHE-A10000G.G0SH was ignored because of an unknown source

Could anyone tell me what this error means, and how to get around it please? We have set up a test remote, and when it syncs back to the main DB I can see it sending the file, and when the Sync Cycle runs it finds the file, but then issues the error above. I assume we not set up something, but what? We thought we had set it up the same as our other remotes.

Thanks in advance.

[Reply][Quote]

Stuart
Posts: 178

Re: Error in Sync Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 24 Jan 08 2:30 AM

I have found the cause of this in 'another forum' but not the cure. I think I just need to recut the DB for this remote.

http://crm.ittoolbox.com/groups/technical-functional/saleslogix-l/sync-error-file-ignored-because-of-an-unknown-source-951017

[Reply][Quote]

Bob (RJ)Ledger
Posts: 1103

Re: Error in Sync Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 25 Jan 08 1:49 AM

A - ALWAYS make sure sync is NOT running when you cut a remote

B - ALWAYS make sure there's NO SQL maint/full backup, going on when you cut a remote.

C - ALWAYS make sure there's no app causing locks on the db when cutting a remote.

D - re-cut the remote..

--
RJLedger - rjlSystems

[Reply][Quote]

Stuart
Posts: 178

Re: Error in Sync Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 25 Jan 08 5:19 AM

Thanks RJ

[Reply][Quote]

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