slxdeveloper.com Community Forums

The Forums on slxdeveloper.com are now retired. The forum archive will remain available for the time being. Thank you for your participation on slxdeveloper.com!

Administration Forums - Synchronization
Forum to discuss SalesLogix synchronization and remote database management. View the code of conduct for posting guidelines.

Forums RSS Feed

Back to Forum List | Back to Synchronization | New Thread

View: Search:

Author

Thread: New remote office doesn't display records

Steve Knowles
Posts: 657

New remote office doesn't display records Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 12 May 08 7:29 PM

New remote office - Had trouble attaching to SQL server farm. Also had trouble with sysdba user. Got that straightened out (I think) and can connect to the remote office with the network client. When I do, the db says it has 0 accounts, contacts, opps. I don't have rights to query the SQL server directly, but I believe the data is there as the file I moved was over 5 gig. I have a request into the dba to check the tables for data. Also if I manuall add a new account and contact they show up.

Has anyone run into anything like this? I am pretty sure I am going to recut but appreciate any feedback. Thanks

[Reply][Quote]

Phil Parkin
Posts: 819

Re: New remote office doesn't display records Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 12 May 08 11:18 PM

Hi Steve - seems that you have too many areas that *might* be problematic. Can you take a few out of the equation by getting an RDP connection to the remote office server and loading the db in SLX there? Presumably you could also run SQL queries if you could get this level of access.

You could also restore the remote office db somewhere else and use SQL to query it, just to check for existence of data.

Did you have users (and subscription rules) assigned to the remote office at the time the database was cut? That might be a factor.

[Reply][Quote]

Jeff Weight
Posts: 219

Re: New remote office doesn't display records Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 13 May 08 3:30 PM

My money is on users not being assigned to the remote office - that got me several times.

[Reply][Quote]

Steve Knowles
Posts: 657

Re: New remote office doesn't display records Your last visit to this thread was on 1/1/1970 12:00:00 AM

Posted: 13 May 08 6:32 PM

Yep, added some users and the data began to flow.

[Reply][Quote]

Page 1 of 1

You can subscribe to receive a daily forum digest in your user profile. View the site code of conduct for posting guidelines.

Forum RSS Feed - Subscribe to the forum RSS feed to keep on top of the latest forum activity!

slxdeveloper.com is brought to you courtesy of Ryan Farley & Customer FX Corporation. This site, and all contents herein, are Copyright © 2025 Customer FX Corporation. The information and opinions expressed here are not endorsed by Sage Software.	code of conduct \|

page cache (param): 5/12/2025 10:40:35 AM