fiogf49gjkf0d Is this a one time import or will this be an ongoing process?
A1: One Time - Do it manually.
A2: Ongoing - The Excel sheet has to have some piece of data in it to link the row of information to the contact in SalesLogix. Ideally this would be the SLX contact id, but beyond that I'd say go with an email address.
The problem with A2 is there will ALWAYS be exceptions to be dealt with. For example, if you decide to link via the email address method, what happens when a contact in the Excel sheet does not have an email address entered? Does the whole process fail (this makes it easier to redo)? Or does the import for that record only fail, which creates even more issues when trying to deal with that single row again.
|